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Hello! Australia
DOTTI.COM.AU
delivers straight
to you!
#winning!
Looking for the NEW ZEALAND site? Click here
Hello! New Zealand
DOTTI.CO.NZ
delivers straight
to you!
#winning!
Looking for the AUSTRALIA site? Click here


Searching for a
Dotti store?

Find your local store here

Contact Online Store

  • By Phone

  • Monday - Friday
  • 9:00AM - 7:30PM NZST)
  • NZ: 0800 369 327
  • AUS: 1800 653 187
  • INT: + 61 3 9420 0410
  • By Post

  • Just Group
  • P.O. Box 204072
  • Highbrook, East Tamaki
  • Auckland 2161

Gift Card T&C's

Customer Service Gift Card T&C's

Gift cards and egift cards can be purchased online and are redeemable in Dotti stores within New Zealand and online. Here's what you need to know:

HOW TO PURCHASE A GIFT CARD IN STORE

You can purchase a gift card in any Dotti store for any value between $5 and $1,000. Cards are active once your purchase has been completed through the point of sale in-store. You cannot purchase a gift card as part of a lay-by sale.

Gift card value cannot be reloaded.

HOW TO PURCHASE A GIFT CARD ONLINE

Go to the gift card category page and select to buy a gift card. You will then be required to choose a gift card value and design and optional gift card message.

Gift cards can be sent via Standard Delivery for $3.95 or Express Delivery for $6.95.

GIFT CARD BALANCE AND TRANSACTION HISTORY

Click here to view your Gift Card Balance and Transaction History.

Neither the Just Group, nor the provider of the data represents or guarantees, or accepts any liability whatsoever in respect of, the accuracy, currency or completeness of the gift card information. The Just Group does not accept any liability for any delays, interruptions, errors, or omissions, however occurring (including as a result of negligence) in the collecting, recording, processing, storing or dissemination of this information.

GIFT CARD EXPIRY

Gift cards are valid for 12 months from the date of purchase. The expiry date can be found on the back of the gift card, on the egift card or online.

LOST AND STOLEN GIFT CARDS

Treat your gift card like cash. Lost and stolen gift cards will not be replaced or refunded.

ACCEPTING FOREIGN CURRENCY GIFT CARDS

You cannot purchase or redeem Dotti New Zealand gift cards in Australia and cannot purchase or redeem Dotti Australian gift cards in New Zealand.

GIFT CARD TERMS AND CONDITIONS - NEW ZEALAND

This gift card ("card") is issued by Kimbyr Investments Limited, Company Number 205268 trading as Dotti. A defaced, mutilated, altered, lost or stolen card will not be replaced, refunded or redeemed. This card once activated is: redeemable for merchandise at Dotti stores in New Zealand and within the Dotti Online store; not redeemable for cash and is not a negotiable instrument; valid until the earlier of the expiry date shown on the card (being one year from date of issue) or when no amount remains on the card; not able to be reloaded; partially redeemable. Cash will not be given for any unused amount. Any unused amount after the expiry date of this card will not be refunded or credited.

GIFT CARD TERMS AND CONDITIONS - AUSTRALIA

This gift card ("card") is issued by Dotti Pty Ltd ("Dotti") ABN 83 110 113 034. A defaced, mutilated, altered, lost or stolen card will not be replaced, refunded or redeemed. This card once activated is: redeemable for merchandise at Dotti stores in Australia and within the Dotti Online store; not redeemable for cash and is not a negotiable instrument; valid until the earlier of the expiry date shown on the card (being one year from date of issue) or when no amount remains on the card; not able to be reloaded; partially redeemable. Cash will not be given for any unused amount. Any unused amount after the expiry date of this card will not be refunded or credited.

GIFT CARD ENQUIRIES

Phone:

  • New Zealand - 0800 369 327
  • Australia - 1800 653 187
  • Monday to Friday 9:00am to 7:30pm NZST